The right checks for your plan.
Attendance, pickup coordination and collector checks solve different problems. Here is what each plan includes—and where staff judgement still matters.
- Essentials plan
- Attendance controls
- Professional plan
- Passes and staff-ready status
- Safeguard plan
- Collector checks and records
What each plan checks
Essentials: Attendance controls
Record who arrived and left, with the kiosk checks your centre chooses.
- Name selection for check-in and check-out
- Optional family PIN or staff confirmation
- Attendance and staff-hours exports
Selecting a name records attendance. It does not verify the adult’s identity.
Set up EssentialsProfessional: Pickup coordination and checks
Everything in the Essentials plan, plus family pickup credentials and a staff-ready status workflow.
- Rotating QR pass or six-digit backup code
- Staff-ready status shown before release
- Hall display, parent messages and arrival signals
An “I’m here” signal reports arrival. Staff must still verify the pickup credential.
Set up ProfessionalSafeguard: Additional handover controls
Everything in the Professional plan, plus checks and records for backup collectors.
- Centre approval for ongoing backup collectors
- One-time collector codes and staff photo-ID confirmation
- Exceptions, release log and audit trail
Staff confirm the ID check before releasing to a backup collector. The app does not verify physical identity for them.
Set up SafeguardHow pickup passes are checked
These checks apply to pickup passes. The Essentials plan does not issue pickup passes.
Codes change automatically
Pickup codes rotate on the centre’s configured interval. Old codes expire; a recent screenshot can still work while its code remains valid.
Invalid codes are rejected
The app checks the signed pass or backup code before offering a pickup result.
The guardian must be linked
A parent’s pass is linked to a family account and shows which children that account can access. It does not prove who is holding the device.
Used codes are refused
A successful verification consumes that code for its time step. A repeated attempt is refused.
Parents set up pickup access
Families confirm their details and use their own parent access to open a pass. Pickup passes are not included with the Essentials plan.
A valid pass is not enough
The child must also be ready. Staff follow the centre’s handover procedure before the child leaves.
From a valid code to a recorded handover
The Safeguard plan adds backup-collector checks and detailed handover records to the Professional plan’s pickup workflow.
Verify the credential
Check the parent’s rotating pass or the backup collector’s one-time code.
Check the pickup permission
Confirm the child is linked to that adult and ready for pickup.
Check the person at the door
On the Safeguard plan, staff confirm a backup collector’s photo ID against the authorised name.
Confirm and review the release
Staff confirm handover. The Safeguard plan provides release and audit records for later review.
A code proves possession of a credential, not the adult’s physical identity. Staff still check the person at the door and follow the centre’s authorisation procedures.
Keep the record in context
Attendance and staff-hours exports are included on every plan. The Safeguard plan adds the release log and audit trail. Staff use their own accounts so actions can be attributed to the account that performed them. A recorded ID confirmation is a staff attestation, not an uploaded copy of the collector’s ID.
Compare all plan features